NATURAL HAIR, BEARD, & SKINCARE
NATURAL HAIR, BEARD, & SKINCARE
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FAQ

What is your shipping policy?

DUE TO THE CURRENT PANDEMIC, SHIPPING TIMES WILL BE DELAYED. PLEASE BE PATIENT AS WE WORK WITH THE POSTAL SERVICE TO GET YOUR ITEMS TO YOU IN A TIMELY FASHION. MAIL DELIVERY AT THIS TIME IS OUT OF OUR CONTROL AND WE ALL MUST BE PATIENT WITH THE MAIL DELIVERY SYSTEM AS THEY ARE OVERWHELMED TO HELP US ALL DURING THIS TOUGH TIME.

Our products are shipped using the United States Postal Service. Items are processed within 1 business day and take up to 3-5 days to arrive depending on your location. We ship out orders every Monday-Friday. We do not fulfill orders on Saturdays because we are closed. Example: If you place an order on a Monday, expect to receive your item the following Monday. Allow for one day of processing and another day for shipping.

Shipping Schedule

We mail out orders every Monday to Friday. We do not ship on national & federal holidays, shipping resumes the next business day. Below is a schedule with our shipment days and processing.

                        

Are your products gluten free and vegan friendly?

Yes they are! We are careful in selecting our base ingredients to ensure that people with sensitivities can also enjoy our products. We offer vegan options for our beard balms. If you have allergy restrictions with certain ingredients, please feel free to contact us to inquire if our products are safe for you or can be modified with another option (if available).

How many orders do you accept monthly?

At this time, we only fulfill 50 orders for the month. We are a small company and want to ensure that we can process orders in a timely manner. This can only be done by limiting the amount of orders we are filing as we make conditioners fresh as they are ordered.

How do I order wholesale?

At this time we do not offer a wholesale option.

Do you ship internationally?

At this time we are a small company and we don’t ship outside of the United States.

Are your products natural?

Yes they are. We source all of the ingredients from nature, even our preservatives are derived from nature and natural sources.

Are the products edible?

Although we use products found in nature, they are not to be consumed!!!!

What are your product ingredients?

Please visit the contact us page and send us an inquiry regarding our ingredients. We will be happy to help with your inquiry.

Whey is my product a different color than the photo?

Our products are handmade and we use raw ingredients. Every batch will not look the same and some of our products change due to oxidation.